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DeskcommCRM

Theo van Dijk ·

Self-hosted CRM for sales through WhatsApp: native AI agents qualify leads, move deals through a pipeline, automate follow-ups, and hand conversations to people with an auditable history.

DeskcommCRM is an open-source sales operating system for businesses that sell through conversations. It combines a WhatsApp inbox, CRM pipelines, contacts, follow-ups, webhooks, automations, and native AI agents in one self-hosted web application.

The public repository describes AI agents with tenant-specific RAG, skills, memory, sentiment analysis, human handoff, budget limits, and an internal MCP server. The product supports WhatsApp through QR-based WAHA or Meta Cloud API, configurable sales vocabulary for different niches, multi-tenant access control, audit logs, and LGPD-oriented data handling.

The official site presents the project as MIT-licensed software with no paid tier or per-user fee. Installation is designed for a VPS with Docker through the included setup kit; the operator remains responsible for the server, database, AI provider keys, backups, and updates. Check the current repository and documentation before production use.

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